Mark D. Carlson, MD, MA
"Dear Mr. Heravi Sue and I had the pleasure and good fortune to work with Stephen and Liz Kaseno when we bought our Calabasas home in 2007 and when we sold it in 2022. The short story is, "They are Terrific." In 2007, we moved to California from Cleveland. Needless-to-say, the markets and the properties are very different. Steven and Liz took the time to learn of our needs and desires, were very thorough in their property search, and were very patient with us. We looked throughout the northern LA metropolitan area before finding our perfect home. When it came time to sell, Stephen and Liz were equally meticulous in identifying needed enhancements, staging, and preparing the home for sale. We had multiple offers and sold in days for more than the asking price. We were delighted. But that's not all. Steven helped with all the administrative activities and moving preparation thereafter. Steven and Liz are a provide full and outstanding service. I would recommend them to anyone who is buying or selling a home."
CEO, Pharicode Consulting,LLC
"I was introduced to Stephen and Liz through the Compass network while searching for a home as a newcomer to the Los Angeles area. The Kasenos personality and demeanor were an immediate draw, but their breadth of knowledge of the San Fernando Valley, West Los Angeles, and the LA real estate market at large cemented them as my realtors of choice in the area. After guiding my wife and I through our search for the perfect home in the competitive neighborhood of Encino, the Kasenos further impressed with timely communication, detailed information exchange, and exceptional negotiation on behalf of myself as the buyer. The Kaseno’s breadth of experience in LA markets makes them an extremely valuable asset when purchasing or listing a home. The Kasenos will continue to be my first choice for all real estate needs in the area!"
Diana & Dan Beneteau
"In 1998 I bought my first house in Chatsworth and the Kasenos were recommended to me by my friend who worked in the same office. I was a nervous wreck trying to get the loan secured because I am self-employed. Stephen was just a phone call away at all hours for me. At the time Liz worked in the escrow side and I met her at closing. That was one of the best days of my life! They brought me the top-dog loan broker and made it happen! Twenty years later, my husband and I wanted to sell and move closer to family in Colorado. It was a no brainier for me to call Stephen and Liz. I couldn't help but notice their properties we're million dollars estates and was so thrilled when they showed the same enthusiasm over taking on my little 2 bed, 1 bath cottage. These two are TIRELESS! Personable and even remembered selling me the house 20 years ago! They helped us price our house and we actually got offers OVER THE LIST PRICE! In my opinion, the Kasenos are family and if you are looking to buy a home or sell... You can't do any better."
CEO - Coast to Coast Computer Products
"I knew from the day I signed the listing agreement with you that I had made the right choice. Your attention to detail and making sure every showing was perfect was outstanding. Every time we spoke your attitude was positive and you assured me that you would get the home sold and it did. During the escrow you went beyond the call of duty and tackled many things I would consider out of the listing agent's job. Your positive attitude, attention to detail, and professional behavior tells me that the two of you are in a very elite class of professional Realtors. Thank you for the positive experience. Thank you for selling my home."
President/Founder - Tigerpaw Beverages
"I wanted to write you and let you know how indebted we are to you both for your incredible work during the purchase of our Calabasas home. We always felt the confidence that we had the right team in place. Every time we spoke or met, you always had a sense of positivity and optimism to our deal and you always made us feel at ease. We understand it wasn’t an easy process due to the nature of our situation, but you went above and beyond and did an exceptional job keeping the difficulties within your team and made it a seamless process for us. Your guidance and knowledge was second to none and we are so grateful to have had you both take us through this journey. Thank you again for everything."
"After having my home on the market for 2 years with another agent with no sale, along came the Kaseno’s! You not only put me first to get my listing, you put me first in everything you did until close of escrow.
In this challenging time, on a MULTI-MILLION DOLLAR LISTING we got three offers in one weekend! Who would have thought that could happen? It has helped me understand the importance of choosing the right agent(s). By staying positive, focused and professional, you proved the market is what you two make of it. Thanks again. You will always be at the top of my list!"
Dr. Timothy Hare
DVM Dill Veterinary Hospital
"Thank you Stephen and Liz for all your hard work in selling my home, finding me a rental, and then ultimately finding me new home over and above anything I would ever have imagined owning. At our initial meeting, I was impressed with their professionalism, experience in the industry, knowledge of all the intricacies of Real Estate and their willingness to do whatever they needed to do to market the home properly in order to get the best price. I signed a contract with them that night, It was the best move I’ve ever made in Real Estate. The process was seamless. They did all the leg work getting the house ready, always being punctual, let the workers who were doing painting and small repairs, in and out of the house. Liz spent a nominal amount of money staging the house. The night I got home from work on the day she staged, the interior never looked better! I know the Kasenos are successful because they complement each other so well. Stephen showed infectious enthusiasm for my house while finding a Buyer. When t was time to negotiate an offer, he became a bulldog. A Top-Notch negotiator. In a week the house had sold for what Stephen and Liz had said it would. I also want to mention that Stephen and Liz go above and beyond what is required of the handling the Real Estate transaction. I had problems after I moved into my rental, they made themselves available to assist me with problems with my mail delivery to helping me set up my printer. I never felt any stress or pressure during any of the transactions we had together, in fact the Kasenos have an excellent sense of humor and we spent a good deal of time laughing. I HIGHLY recommend Stephen and Liz Kaseno for any Real Estate needs anyone may have."
Principal Software Engineer - Microsoft
"I have the highest respect and praise for Stephen & Liz and their work and highly recommend them without reservation. Stephen & Liz helped us find and buy our first home and their work was outstanding: In particular, their patience in finding the perfect fit (we visited two or three dozen listings) and successful negotiation were the keys to buying the one at a great price! So impressed with their work, we enlisted Stephen & Liz again when it came time to sell and, true to form, they were absolutely awesome! Their top-notch professionalism, attention to detail and absolute insistence that everything be done at the highest quality were all traits which proved instrumental to our successful sale, and in record time no less!"
Michael J. Coyle
Executive Vice President, Group President Cardiac and Vascular Group Medtronic, Inc.
"I wanted to thank you for your efforts in selling our home. We understand how difficult the market is. Within 1 month, you were able to sell our house at a competitive price. You both did a fabulous job of working through our Relocation process for us. We appreciated the fact that you worked through all of the communication and documentation while being timely and professional in all aspects of your service."
Partner/Executive Producer - Fly on the Wall Entertainment
We bought a house from Stephen and Liz Kaseno. We were fortunate to have them as our Realtors. I say that because they made the experience of purchasing a home an enjoyable and hassle-free one. We instantly felt a personal connection with them the first time we looked at the home. That is saying a lot because we had been looking at homes and talking to various Realtors for 3 years and hadn’t met anyone that we wanted to work with. When we met Stephen and Liz, we knew they were honest, hardworking, knowledgeable and personable-everything we had been looking for in a Realtor. I felt confident that they knew what they were talking about and they helped us through the mountain of paperwork in a very professional way. Their support did not end once the sale was complete. They have given us many referrals for work that has needed to be done. They take pride in making the Buyer and Seller happy. We trust them and will absolutely refer them to anyone looking for a Realtor."
"I wish to express my deep gratitude to Stephen and Liz Kaseno for their tremendous help, guidance, and superb marketing that resulted in the sale of my family’s large home. Liz and Stephen cannot be complemented enough for their very honest and straightforward manner of communication. They are the hardest working Realtor team I have ever met and are of the best character. I am very thankful to have had this opportunity to work with such great people."
President - Dilbeck Realtors
"Congratulations! You were nominated for the Raymond T. Dilbeck Award. The very fact that you were nominated says a lot. You may recall that the Raymond T. Dilbeck Memorial Award is presented to someone who exemplifies the following qualities …”Character, integrity, honesty, hard work, caring support for others and commitment to family, both personal and professional."
President & CEO - GMAC Home Services
"Please accept my personal congratulations on the outstanding accomplishment of achieving the Premier Service Diamond Award. Because of your exceptional performance you are part of an elite group at GMAC Real Estate. Your dedication and superior customer service skills exemplify the premier service commitment. I am grateful for your continued excellence in service and all that you do for GMAC Real Estate."
Sr. Vice President, Business Development - Christie’s Great Estates
"Thank you for participating as a panelist during our recent Regional Conference at Christie’s in Los Angeles. The time and effort you devoted was most appreciated. I particularly want to thank you for sharing your experiences, your wisdom and your marvelous sense of humor-all gained through years devoted to a career in a profession that we all share in common. Your ongoing participation as a leading member of our affiliate, Dilbeck Realtors, is an invaluable part of our network. I am looking forward to working with you in the future."
Christopher and Tamara Orr
"Stephen Kaseno is aggressive and has the perfect mindset for a relocation sale. In a poor housing market, we had a contract in 3 weeks. There were some issues closing due to the mortgage market among other things. Stephen stayed on it and never missed a step."
Area Sales Director, AstraZeneca Pharmaceuticals
"Having moved many times in my career, my expectations of a real estate agent are very high and I’ve had the pleasure of working with many talented folks in the past. I must say that I’ve never worked with anyone as talented, committed, or professional as the Kaseno’s. Stephen and Liz took the time to understand my family’s needs and really listened to what was most important to us in purchasing a new home. They were very patient, as my family and I grappled with the many unique issues in the California market. Stephen and Liz consistently went the extra mile to make our move more convenient."
Fazlul Alam, Ph.D
"I was especially impressed by the way you took care of dealing with my relocation company and proactively dealing with all the glitches after the house was in escrow, right through closing. You provided great advice on staging the house, and kept me informed at all times about what was happening with the house and market. This helped me and my family to carry on with our normal lives without worries."
David Cutler and Laila Elias
"Throughout the entire transaction-Stephen remained enthusiastic and upbeat, dedicated to achieving our satisfaction, forthright about all the details, and sympathetic to our desires. We have said many, many times that we feel so lucky to have been referred to him, since all his attributes far surpass his job description! We would highly recommend him to any other person looking for a home in the Los Angeles area, and we would without hesitation return to him for an future Real estate needs."
Catherine and Francesco Quinterno
"Mr. Kaseno was not only a realtor to us, but an “advocate” throughout what turned out to be a very difficult transaction. From the outset, he was aware of our tastes, preferences and general needs by taking an interest in precisely what we were looking for and making suitable recommendations. We regard him as a professional of the highest degree. We felt entirely represented by someone for whom our satisfaction was a priority- a true rarity."
Lloyd & Margot Hummel
"My wife and I have had the pleasure of having Stephen Kaseno represent us in the sale of our condo. There are hardly enough words to express how pleased we are with the service we received. . But we’ll try. From the moment we met Stephen we were sold. The other agent competing for our listing never had a chance. Stephen understood from the beginning that we wanted to process to move quickly. He was prepared in our first meeting with marketing and advertising options, all the necessary paperwork, considerable knowledge of the market and working with relocation process. The thing that really impressed us beyond his efficiency though was his relentlessness. Through it all, Stephen was easily reachable, kept us totally informed, advised us on areas where we were confused, handled some minor repair issues for us, and by the way got is 5% OVER our asking price from the new Buyer. We put a lot of faith in Stephen Kaseno, as we were rewarded handsomely."
"I have relocated four times in the past for job opportunities and have never really felt that previous realtors had my best interests in mind, or that the sale of my home was a priority for them compared with the other listings. I am so pleased that Stephen was the exception to this rule-his dedication, honesty, creativity and willingness to do whatever it took to sell my home (at a great price) was absolutely TOP-NOTCH."
"I have never met an Agent that has put forth so much effort and passion into his work. If not for these characteristics, we would not have gotten to purchase this fantastic home! I can truly say that I would never think about ever using another Agent while living here in California."
"I wanted to let you know how much I enjoyed the experience of buying a home working with Stephen and Liz Kaseno. Their enthusiasm, positive attitude and professionalism-made the search a pleasurable experience. They always go above and beyond to make you feel like you are the most important person in the world, when they are dealing with you. I would use them again in a second and would highly recommend them to any of my friends."
Tammy and Peter Golper
"This was our first time purchasing a home and Mr. Kaseno helped us feel comfortable with all aspects of the process. We screened several realtors and none came close to the preparation and attentiveness Mr. Kaseno demonstrated. We would highly recommend Stephen Kaseno to anybody we knew that was thinking about buying or selling a home."
Suzanne D. Pepper
"Stephen was quite helpful in assisting my husband and me not only with the purchase of our first home but also went far beyond the call of duty by helping with a number of complications months after the purchase. Because of Mr. Kaseno the purchase of our first home will always bring fond memories It’s quite refreshing to see someone who takes such obvious pride in their work."
"I just wanted to say “Stephen, thanks a lot!” once more. It was a very happy time for me to work with you for the past several months. I was impressed with your excellent work for me. You were very thorough and responsive, and put all your best to satisfy my requests which I really appreciated. There is no doubt that I will want to work with you again when I would need to sell and/or buy houses in the future."
Scott Jared Magged
"I have purchased homes numerous other times from other real estate offices, none of them were worth returning to. Mr. Kaseno demonstrated trained professionalism as well as a vast knowledge of the real estate market and it’s legalities. Buying this home for me was actually a “pleasant” experience, and I would seek out Stephen for all my future real estate needs."
Mr. and Mrs. Marvin Sanders
"I have just completed a real estate transaction involving Stephen Kaseno. The transaction did require some time to complete due to various circumstances concerning the seller. But due to the able assistance of Stephen Kaseno and his sincere attentiveness to the business at hand, I feel comfortable and I am at ease that all was completed and handled expertly by Stephen. Probably most important to myself and possibly to prospective clients is the fact that Stephen does follow up work and attention after sale and completion of transactions, all due to his expertise and sincere attentiveness. Personally, I feel that this is an important point (overlooked by too may) as most companies and salespeople on completion of transactions immediately forget the customer and busy themselves with counting their commissions. Not so with Stephen, I know that should we ever have any questions or problems I need only pick up the phone and call him and he will be there with assistance and answers."
Steve and Rhonda Green
"You sold our house and found us a new dream house. The selling/buying of one’s home is quite the journey. The people with whom you trust to guide you this process, becomes and emotional and critical decision. I know we made the right choice with Liz & Steve. From the beginning, Steve and Liz were there every step of the way. You came in and evaluated our house, made suggestions, provided excellent trades people to carry out those suggestions. You came by every day to monitor our progress and support us. Then that first open house, WOW! Then the offers started coming in, which to take? How and which one to decide on? You two explained everything, with patience and your special Kaseno expertise. When it came to finding us a new home your networking abilities and reputation in the real estate community made us the winning bidder in an extremely competitive offer situation. I must emphasize that your communication skills throughout the entire process was truly exceptional. Not only did you meet all our expectations, but clearly exceeded them!"
"This is a letter to express my gratitude for having the greatest realtors that anyone can ask for in this trying marketplace. It was very difficult to find realtors who put the client first. You used your expertise to guide me through the process of marketing my home without being selfish or overbearing. After having my home on the market for 2 years with another agent with no sale, along came the Kaseno’s! You not only put me first to get my listing, you put me first in everything you did until close of escrow. In this challenging time, on a MULTI-MILLION DOLLAR LISTING we got three offers in one weekend! Who would have thought that could happen? It has helped me understand the importance of choosing the right agent(s). By staying positive, focused and professional, you proved the market is what you two make of it. Thanks again. You will always be at the top of my list!"
"Stephen was very knowledgeable about the housing market in my geographical areas of interest. He was very thorough in providing me with all of the information that I needed in order to make a home purchase that was in my best interest. He exhibited excellent follow-up skills and was very attentive to all of the details of buying a new home. I was very fortunate to have him represent me as the purchaser and I look forward to working with him again in the future."
"In my line of work we’re consistently benchmarking companies for service excellence and also individuals that embody excellence…Stephen Kaseno is just such an individual. HE truly takes the time to not only understand customer needs, and then goes beyond what you expect to exceed expectations. He’s my California encyclopedia. I simply call Stephen and find what I need. He’s on top of every detail from builders, constructions, escrow, inspections, mortgage brokers, etc. I appreciate Stephen’s effort so much that I have taken him out to dinner to show my appreciation…any suggestion of what else I can do to recognize this World Class Service?"
"Hey there I just wanted to send you a quick note and thank you as well as Liz for getting my house sold so relatively easily. Who would of thought multiple offers for a pocket listing and top dollar for our neighborhood all in the same shebang! I know I can be difficult at times but I have to give you props for dealing with me so eloquently. I have used many realtors over the years and i made it clear I don't like most of them but my experience with you and Liz was a pleasure, honestly. I think you set the bar very high for other realtors and most customers don't realize how much you do for them until they experience it firsthand. I would be happy to be a reference anytime so feel free to take me up on it. I look forward to working with you all sometime in the near future"